Support Tickets
Questions, bugs, billing, or custom requests — we're here to help. Raise a ticket below, or check the common questions first for an instant answer. For general enquiries, use the contact page.
New Ticket
Common Questions
Submit a ticket using the form on this page. You'll get an instant email confirmation with your ticket number, and our team replies by email. It's the fastest way to reach us about questions, bugs, billing, account, API access or custom requests.
No. Anyone can submit a ticket — just add your name and email so we can reply. If you're signed in, those fields are filled automatically and every ticket is saved to your history.
Choose the category that fits your request — a general question, a bug report, billing, account help, API access or a custom request — so your ticket reaches the right person and gets answered faster.
Sign in and open the My Tickets panel on this page to see the current status of everything you've submitted. We also email you whenever we reply, so you never have to check back manually.
Yes. Verified bug reports are eligible for account credit as a thank-you. Choose the Bug Report category, include clear steps to reproduce the issue, and we'll review it.
You can manage API keys from the API Keys page and compare plans on the Pricing page. For billing questions, upgrades, or anything the dashboard doesn't cover, open a ticket here and we'll help.
Still stuck? Use the ticket form above and we'll follow up by email — usually with your ticket number in your inbox within moments of submitting.