Support‑Tickets
Fragen, Bugs, Abrechnung oder Sonderwünsche – wir helfen weiter. Eröffnen Sie unten ein Ticket oder prüfen Sie zuerst die häufig gestellten Fragen für eine sofortige Antwort. Für allgemeine Anfragen nutzen Sie die Kontaktseite.
Neues Ticket
Häufige Fragen
Submit a ticket using the form on this page. You'll get an instant email confirmation with your ticket number, and our team replies by email. It's the fastest way to reach us about questions, bugs, billing, account, API access or custom requests.
No. Anyone can submit a ticket — just add your name and email so we can reply. If you're signed in, those fields are filled automatically and every ticket is saved to your history.
Choose the category that fits your request — a general question, a bug report, billing, account help, API access or a custom request — so your ticket reaches the right person and gets answered faster.
Sign in and open the My Tickets panel on this page to see the current status of everything you've submitted. We also email you whenever we reply, so you never have to check back manually.
Yes. Verified bug reports are eligible for account credit as a thank-you. Choose the Bug Report category, include clear steps to reproduce the issue, and we'll review it.
You can manage API keys from the API Keys page and compare plans on the Pricing page. For billing questions, upgrades, or anything the dashboard doesn't cover, open a ticket here and we'll help.
Noch ein Problem? Verwenden Sie das Ticket-Formular oben und wir melden uns per E‑Mail – in der Regel mit Ihrer Ticket‑Nummer im Posteingang kurz nach dem Absenden.