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CC
Chiro Clinic Liverpool
26 Feb 2024
Great! Kirsty genuinely cares about your business doing well! It's refreshing to see, and I trust her immensely with the advertising of our business, and advise you to do so. It's a result driven game and the proof is in the pudding. Thanks for all your help so far!
Risposta da Get Dynamic and Digital azienda15 Sep 2024
I am delighted with the exceptional service provided by this company in creating my website. Their team demonstrated unparalleled expertise, attention to detail, and creativity throughout the entire process. The website not only meets but exceeds my expectations, showcasing a seamless design and functionality. Communication was prompt and professional, making the collaboration a pleasure. I highly recommend this company for anyone seeking a top-notch website development experience. Five stars!
Risposta da Get Dynamic and Digital azienda15 Sep 2024
Thanks Elaine. I hope that business is booming, and everyone likes your new website!
The team at GDaD have been amazing, intelligent, friendly and professional. It’s been a pleasure discussing our business website requirements with Kirsty and we are delighted with the result.
Risposta da Get Dynamic and Digital azienda15 Sep 2024
Thanks for taking the time to leave a review Jo. It's been a delight working with you too. Onwards and upwards now to your Meta Ads!
DONT BOTHER WASTING YOUR MONEY. Promised us an amazing service and billboard . We literally was put onto a broken billboard. Not had any screening time other than the one showing for a few days with screen broken and covering all our contact details! Emailed them everytime it was turned off or not sorted and kept getting told it’s getting fixed .was meant to be live in October and still till this day the board wasn’t fixed. We was then emailed to say it’s going live on a board out the area and not given a choice . We then requested a refund and just wanted to end it so we can take our service somewhere we will get advertised properly . Zoe who calls her self by Boss lady sent us ONE email claiming the money can not be refunded as we had artwork done so it covers that cost… and called that her final response . WHEN WE CREATED OUR OWN ARTWORK paid our own designers then she got very rude on the phone shouted down the phone and got rude and put the phone down on us even tho we was responding professionally .
She kept mentioning to go through complaints policy now that we have, they have gone against their own policy! Not had email or call or anything from the complaint!
Disgusting customer service !!!
To your response below which you won’t let me respond to … did you inform us everytime it went off ? No we chased you guys . Your staff said ** NO way it’s broken again **
Your complaints policy says -
On making a complaint you will receive an acknowledgement either in writing or by email within 5 working days of receipt.
To confirm we have not received anything .
Other than boss lady slamming the phone down while she’s screaming at us! So unprofessional. And excuse me? Are you saying my review is a lie? I can post the emails to show my proof . Verbal abuse was only given by your staff not us!I think we should listen to recorded calls :) we have paid you enough money to cover our month which we never got so it’s unfair to hold someone’s money which you done nothing . It’s not £20 we paid! It’s over £700 !! Thanks
Risposta da Get Dynamic and Digital azienda15 Sep 2024
Hi. As you are aware the screen was vandalised and broken, which was an issue beyond our control. Your payments were suspended as soon as the screen was reported to be broken. Your complaint was dealt with promptly by our internal complaints team, and once the matter had been investigated you were issued with a full refund. Unfortunately sometimes things happen that are beyond our control, and we do our best to deal with them as quickly and fairly as possible. We will not however accept verbal or written abuse to our staff for any reason, which is why you were referred to follow our online complaints procedure.
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GF
Gabrielle Forrester
4 Jan 2023
I love the way Get Dynamic and Digital really 'grasp' my business and goals - more so than I do! The social media and marketing is a part of my business that they take off my hands and run with ease. A super company with individualised support that I'd highly recommend to any business owner.
Risposta da Get Dynamic and Digital azienda15 Sep 2024
Thanks Gabrielle. You've been lovely to work with too.
