quick response 71answering questions 62support team 39issue resolution 26training 25responsiveness 18responsive support 8digital marketing 6email response time 2reliable support 2
Rafael has helped me several times to use the excellent programs and services provided by Umbrella. He has gone above and beyond in helping me to stay on track to get the most out of their services.
He’s gotten back to me after hours when I didn’t expect and he was willing to take the time to talk through my questions and concerns. A real pro. Thanks Rafael! Thanks Umbrella.
Réponse de Umbrella Micro Enterprises entreprise25 Jun 2026
Hi Patrick,<br><br>Thank you so much for taking the time to share your experience! We are incredibly proud to have Rafael on our team, and it’s wonderful to hear how dedicated he is to helping you succeed. Going the extra mile and providing clear, reliable support is exactly what we strive for at Umbrella. We appreciate your support and look forward to continuing to work with you!
Over the years, I've invested tens of thousands of dollars into digital marketing tools, software platforms, training programs, and business systems. As a graduate of Full Sail University, I've had the opportunity to work with and evaluate many different technologies. Very few companies have impressed me the way Umbrella has.
What stands out most is that Umbrella genuinely lives up to its name. Instead of forcing business owners and entrepreneurs to piece together multiple tools, services, and vendors, they have brought everything together under one true umbrella. The platform provides the resources, automation, and support needed to grow a business without having to hire an expensive launch team or multiple specialists.
I also want to personally recognize Rafael for his exceptional customer support. As a veteran, I experienced some health challenges that temporarily pulled me away from my business activities. During that time, Rafael and the Umbrella team consistently stayed in touch, checked in, and made sure I had the support I needed. That level of care is rare in today's marketplace and speaks volumes about the company's culture and commitment to its customers.
If you're looking for a platform that combines powerful technology, business-building tools, and a team that genuinely cares about your success, I highly recommend Umbrella. In my experience, it is one of the best platforms available in the digital marketing space today.
Thank you, Rafael and the entire Umbrella team, for creating a platform that truly helps entrepreneurs succeed.
Réponse de Umbrella Micro Enterprises entreprise25 Jun 2026
Thank you Rodney!<br>Coming from an industry expert who has evaluated countless systems, your feedback is incredibly validating. We designed Umbrella to keep things simple and unified for entrepreneurs. More importantly, thank you for your service 🙏<br>We are so glad Rafael and the team could look out for you when you neededed.<br><br>We're proud to have you in the Umbrella family and are wishing you the absolute best. ❤️
I have dealt with Umbrella and their team members for well over a decade. They offer exceptional products and services. I recently had an issue (my issue, not theirs) and Rafael Eri handled it quickly and courteously. Thank you, that was greatly appreciated. I look forward to many more years of working together and success!
Réponse de Umbrella Micro Enterprises entreprise25 Jun 2026
Hi Tom<br><br>Thank you so much for the wonderful review! We are absolutely delighted to have partnered with you for well over a decade. It’s always our goal to provide exceptional service, regardless of where the hiccup originated, so we are glad Rafael could resolve everything quickly and courteously for you. I will be sure to pass along your kind words to him and the rest of the team. Here's to many more years of shared success and collaboration! 🏆
Rafael and the Umbrella team and the opportunity are first class. I am loving achieving my goals with ease, as the revenues are increasing at an increasing rate. I strongly recommend you to join.
Réponse de Umbrella Micro Enterprises entreprise25 Jun 2026
Thank you Michael!<br>We are so grateful for your kind words! Hearing that you are crushing your targets and seeing exponential business growth is exactly what we strive for. Rafael and the rest of the group are incredibly proud to be part of your journey. Thank you for advocating for us, and here is to reaching even higher milestones together! 🚀
Rafael has gone above and beyond expectations to help and remove obstacles to success with Umbrella products and services. His training and sales closing ability is top notch and I am grateful to have him as a mentor. The entire customer service team is also very responsive and I do not hesitate to give them 5 Stars. If digital marketing is important for your business, you cannot go wrong with Umbrella standing behind you. Great work Raf and company!
Réponse de Umbrella Micro Enterprises entreprise25 May 2026
Hi Kevin,<br><br>Thank you so much for this incredible feedback! We are lucky to have Rafael on the team, and it’s wonderful to hear that his mentorship and sales expertise have had such a positive impact on your success. We truly pride ourselves on "standing behind" our partners, so knowing you feel supported by Raf and the rest of the team means the world to us. Thanks for the 5-star shout-out, and we look forward to your continued growth! 🏆<br>
We’ve had a great experience working with this team as we continue to grow our marketing agency. Their responsiveness and willingness to help have made a real difference for us. Rafael has been fantastic to work with—always available, knowledgeable, and genuinely invested in our success. It’s been a strong partnership, and we look forward to continuing to build together.
Réponse de Umbrella Micro Enterprises entreprise25 Apr 2026
Thank you Rick! We really appreciate the feedback! Helping your agency grow is a highlight for us, and I’ll be sure to pass your praise along to Rafael. He’s a vital part of our team, and we're glad his dedication is making a tangible impact on your work. Here’s to many more years of a great partnership! ❤️
Even though I had prior knowledge, going through the Umbrella trainings—especially the ASM program—gave me a deeper understanding of how to approach client prospecting. It enabled me to conduct more thorough analyses, make stronger recommendations, and deliver comprehensive, all-in-one marketing solutions for businesses. Without Umbrella, this would not have been possible. The Umbrella team provides comprehensive, step-by-step training on every service they offer. With Umbrella, if you have experience, you reach the next level; if you are a beginner, you come out as a pro. Thank you, Umbrella.
Réponse de Umbrella Micro Enterprises entreprise25 Mar 2026
Thank you Adonai! It’s great to hear that even with your prior experience, you were able to find a deeper 'next level' through our programs. Whether someone is a seasoned pro or just starting out, we aim to provide the roadmap for a comprehensive marketing approach. Thank you for being such a dedicated part of the Umbrella family!
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Great experience working with Umbrella Marketing Company. Their team is professional, responsive, and truly focused on helping businesses grow. They delivered excellent results and made the entire process smooth and stress-free. Highly recommend!
Réponse de Umbrella Micro Enterprises entreprise25 Mar 2026
Thank you Michael! We appreciate your kind words regarding our team's professionalism. Helping businesses grow is exactly why we do what we do, and we are glad we could deliver the excellent results you expected. It was a pleasure working with you, and we look forward to supporting your future success. ❤️
Our agency is a member of the Umbrella platform. They have so many great digital marketing services that address clients' needs that you don't need to look elsewhere. Their support is also great.
Réponse de Umbrella Micro Enterprises entreprise25 Feb 2026
Thank you, Jide! We’re proud to work with agencies like yours and to offer a full suite of marketing solutions you can rely on. If there’s ever anything you’d like to explore next or improve, our team is always here to help.<br><br>We’re here whenever you need us!
Umbrella did a great job of answering all my questions promptly and efficiently. I really enjoy working with them and plan to use their services again in the future. I'll also refer my friends and family to Umbrella. I appreciate the outstanding support.
Réponse de Umbrella Micro Enterprises entreprise25 Feb 2026
Thank you Jennifer!<br>We really value our partnership with you, so hearing that you've had such a great experience means the world to us. Thank you for noticing the effort we put into being quick and efficient. We’re already looking forward to working with you again, and we’ll be sure to give your referrals the same top-tier treatment ❤️
