Shockingly poor service. I've gone in twice and both times interacted with a silver haired man. This guy was *jaw droppingly* rude on both occasions we interacted. The final time he was waiting on a cellphone call and his haughty attitude was absurdly off-putting. Avoid this place at all costs.
Respuesta de Electric Pen | Seattle Graphic Design Agency empresa25 Sep 2021
Hi Alex,<br><br>Thank you for taking the time to share your feelings with us. We are so sorry to hear of your experience during your brief visits to pick up the used office items we were selling during our move to a new location.<br><br>In case it helps with your understanding of that situation, the sole person who was managing the almost-empty space happen to be on conference calls with our design clients and so had to make the unfortunate decision to prioritze the client. In doing so, he needed to ask you to wait, making you feel less important, which was–of course–not his intention at all.<br><br>It certanly was unfortunate timing for both of you and we regret that your experience was less than positive as that is not our way of doing things.<br><br>Thank you for your understanding and kind consideration.
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DR
dredgerly
11 Jun 2020
A dedicated and talented design team with sharp focus on achieving quality results for their clients! Our 'go-to' firm for any thing we build that could use a touch of style to improve the overall experience!
Electric Pen is a superb agency! We have been working with them in re-vamping our brand and our website the work has been magical. World-class creative team. Very professional. Truly go the extra mile to ensure you achieve your goals from a branding and digital point of view. Recommend them with my eyes closed!!
Electric Pen has been happy to assist us with many small projects. They are always friendly to work with, deliver their work on time in a professional manner.
Our firm hired Electric Pen for a marketing refresh and we could not be more pleased with the results! the project was delivered under our budget and a tight schedule "And w/o the Drama" Thank you KLB
I asked Electric Pen to help with a small design project to mark the 100th Anniversary of Seattle Executives Association...they delivered a beautiful badge that not only conveys a message of our history, but also strength of our future! Much gratitude to Elisa, Chris and John for your brilliance and responsiveness. You are wonderful to work with!
Respuesta de Electric Pen | Seattle Graphic Design Agency empresa25 Sep 2016
Hello MrTas786,<br><br>We are concerned that this review is not from one of our legitimate, highly valued clients. If you are indeed a real patron please do let us know for we would relish knowing how to better produce the results for which you aim.<br><br>Your friends at Electric Pen